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Subscriptions Magazines Frequently Asked Questions and Subscription FAQ Information.


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FAQ

Frequently Asked Questions

How do I place an order?
How do I place a gift order?
How do I find a specific magazine?
When will I receive the first issue of my subscription?
Where can I find subscription rates for delivery outside of the United States?
When will I receive the first issue of my subscription if I live outside the United States?
How many issues are in a yearly subscription?
How do I end my subscription?
Is it safe to use my credit card when placing an order?
Can I order a subscription without using a credit card?
How do I contact customer service?

How do I place an order?
When you get to a specific magazine page, click 'Subscribe' and you will be redirected to our magazine supplier page. During check out you will be asked for billing and address information.

How do I place a gift order?

How do I find a specific magazine?
You can find specific magazines sorted by magazine category, click on the category name to view all magazines in the category. You can also find specific magazines alphabetically listed here. And sorted by price as well.

When will I receive the first issue of my subscription?
For most U.S. orders, please allow 6 to 8 weeks for your new subscription order to process. For Canadian and International orders, please allow 8 to 12 weeks for your new subscription order to process.

Please note: Bimonthly and quarterly magazines may require additional delivery time.

Where can I find subscription rates for delivery outside of the United States?
The subscription rate applies to the address where the magazine will be delivered. During check out you will be asked for billing address information.

When will I receive the first issue of my subscription if I live outside the United States?
For Canadian and International orders, please allow 8 to 12 weeks for your new subscription order to process. Please note: Bimonthly and quarterly magazines may require additional delivery time.

How many issues are in a yearly subscription?
The number of issues per year can be found on each specific magazine page.

How do I end my subscription?
To cancel your subscription, please call, email or write to customer service. A refund will be issued for any un-served issues of your subscription.

Is it safe to use my credit card when placing an order?
We uses Secure Socket Layer (SSL) technology for all online transactions. SSL encrypts your personal information such as name, address and credit card number in an effort to prevent unauthorized access of this information during the transmission of your online order.

Can I order a subscription without using a credit card?
You can choose the option 'Bill Me Later' during checkout instead of paying with a credit card. When you choose this option, you will be sent an invoice and required to send payment by check or money order.

How do I contact customer service?
If you have a question about your current magazine subscription, please contact customer service. You can change your delivery address, report a missing or damaged issue, cancel a subscription, or get information about billing invoices.

Please note: Please allow up to two weeks for the update of your account information in our records.

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